The evolution of technology is pushing the boundaries and changing how the world does business. Today we are accustomed to everything being online and right at our fingertips for immediate access. Technology has increased productivity in the supply chain, minimizing costs and errors. These advances benefit all areas of the shipping and logistics industry: trucking transportation, international transportation (ocean and air), supply chain management, and shipment tracking. Here are three major technology advances that are changing the future of the shipping and logistics industry.
Shipment Tracking Systems
Previously, customers booked shipments, received an estimated delivery date and then were left in the dark, unless they decided to make a phone call. Today, internet and software advances allow customers access to shipping and tracking systems 24/7. Not only does this enhance the user experience, but it saves time and money for the company as well. Redoxcorp offers a shipment tracking system tailored for our customers that allows to them to monitor and manage their shipments. It features shipment notifications and messages, and customer accounts with information specific to the cargo destined to them. You can’t complain when technology is allowing us to do everything from the comfort of our couches.
Autonomous Trucks and Drones
A world where a computer drives you from Point A to Point B or you receive a package from a flying unmanned aerial vehicle sounds like something out of a movie, but that is where we’re headed. Autonomous cars are already a reality with trucks not too far behind. Embark and Uber have already made long hauls using autonomous trucks, with Tesla releasing a truck this year. While it wasn’t completely driverless, with a driver in the passenger seat to monitor the computer, it is a huge step in this breakthrough technology and has the potential to increase efficiency in the delivery process.
Amazon has announced the future of packages being delivered right to doorstep by drones, called Amazon Prime Air. Drones deliveries are still a few years out due to regulatory measures and associated costs, but the thought of not having to sit around during a four-hour time span waiting for a package is pretty appealing.
Enhanced GPS Accuracy
Long gone are the days when you printed out directions from the computer before you left the house. Now almost everyone uses GPS, whether built-in on their vehicles or on their cellphones. The accuracy of these devices has drastically increased throughout the years, not only helping frustrated, lost drivers but also improving the supply chain. The advanced accuracy of GPS allows for increased productivity and satisfied customers, by tracking trucks’ locations and improving hauls through access to updated traffic data.
Who doesn’t check some sort of social media platform every day? The power of social media is optimizing the logistics industry and operations as a whole. These platforms are becoming the easiest and most efficient way for companies to communicate with customers, conveying urgent information, industry news, and customer responses quickly. Research shows that 60% of Africans who have a social media account agree that customer service via social media has made it easier to get questions and concerns resolved. Here at Redoxcorp, we use multiple platforms to get news and updates to our customers: LinkedIn, Instagram, and Twitter.
To remain competitive and enhance efficiency, keeping up with the latest technology is a must. The shipping and logistics industry is benefiting immensely from the latest technology and will continue to grow as more advances are made. The breakthroughs in technology will continue to push the boundaries for years to come.
Hence, to get guaranteed, on-time, safe and speedy delivery, United Redox Global Links is the best option to ship the goods.